Criminal hacking is no longer a purely technical activity. Today organised crime uses every combination of technical, physical and human attacks to achieve its goals. Unless organisations understand how defend against attack on every front they will be hacked. The approach of purchasing individual "silver bullet" solutions like firewalls, IDS and IPS must be replaced by an holistic view of security embracing technology, people and physical controls. Staff awareness of social engineering is particularly weak, leaving most organisations open to abuse both remotely and in person. Physical hacks such as key loggers and web cams are increasing, yet most organisations have no way to detect them. This presentation will open your mind to these new, blended attacks and offer ideas for defending against them.